It probably wouldn’t be accurate to talk about customer service as a “department” or “team” here at Sonosite. That’s because each individual is empowered to do whatever is best for the customer. Whether that means being on a first name basis with your Clinical Specialist, a sales rep rushing out a loaner system in a snowstorm, or a friendly voice walking through tech support, it’s an all-hands, whatever-it-takes mindset that infuses everything we do.
What began more than 20 years ago as a challenge to develop portable ultrasound for the U.S. military on the battlefield has evolved into an exceptionally focused mission to serve the courageous, visionary, and passionate healthcare workers on the front lines of modern medicine across the globe. As the originators and pioneers of point-of-care ultrasound, our purpose is as clear as one of our images: To enable clinicians and healthcare systems to continuously improve patient outcomes at the point of care by advancing imaging solutions.
Clinicians want answers, which is why we design our portable u
Sonosite began when the United States Department of Defense awarded a DARPA1 grant to Sonosite’s parent company, ATL Ultrasound. The mission from the government was clear: Create an ultrasound machine portable and rugged enough to be carried into battle and brought to a trauma patient's side.
FUJIFILM may be most widely known as a company dedicated to photography, but healthcare technology is rooted in the company’s very beginnings.
From early innovations in X-ray film to modern imaging technology, medical informatics, regenerative medicine, biopharmaceuticals and pharmaceuticals, the solutions FUJIFILM develops are for the purpose of improving patient care and outcomes.
Each year, KLAS - an independent healthcare research agency - interviews thousands of healthcare professionals about the products and services their organisations use. This year's KLAS report, Ultrasound Imaging 2017, shows that Sonosite is the most adopted and widely considered vendor for point-of-care ultrasound.
Sonosite ultrasound machines are intuitive, durable, and backed by a 5-year warranty. Our machines undergo rigorous durability testing, hours of quality assurance, and are designed with clinicians from the ground up. As a company, we're committed to spreading point-of-care ultrasound education through online webinars, in-person education and our mobile app.
Learn how our focus on Durability, Reliability, Ease of Use and Education helps you provide better patient care.
