Sonosite Synchronicity Maintenance Plans

Sonosite Synchronicity Maintenance Plans 

To ensure your success and productivity, particularly during the early stages of implementation, Sonosite Synchronicity workflow manager purchases require our Silver Maintenance Plan. This ensures you have access to technical support resources when it matters most, as well as many other benefits such as product updates.

For expanded maintenance options, you may upgrade to a Gold or Platinum plan. All our maintenance plans provide unlimited telephone inquiries, quality improvement updates and more — all from our in-house technical support team.

To find out more about Sonosite Synchronicity Maintenance Plans, contact our experts to find the plan that's right for you.


Benefit Silver Gold Platinum
Telephone tech support Monday-Friday, 5am-5pm PST
For personal help, call Sonosite Synchronicity Customer Support Monday-Friday, 5am-5pm PST 
Online tech support contact form 24/7
For questions outside of Sonosite business hours, send an email, or fill out our Tech Support contact form. Our Support Team will contact you the next business day, Monday-Friday, 5am-5pm PST

Convenient website FAQ

Find frequently asked questions (FAQ) and troubleshooting support on in the Support section

Multi-year Maintenance Plan advantages

  • Renew your Maintenance Plan each year for less than the cost of individual major feature upgrades
  • Qualify for a multi-year discount by purchasing all years in advance
  • Adjust Maintenance Plan pricing at the end of each year within a multi-year Plan if you make changes or additions.
Discounts vary depending on the length of your multi-year Maintenance Plan
Software updates for quality improvements
Sonosite Synchronicity software updates at no additional cost to you
Advanced notice of upcoming new features
Receive advanced notifications of upcoming releases and improvements, so you can schedule your install in advance
No additional fees for minor feature improvements
Receive minor feature enhancements at no additional cost 
Discounts on major feature improvements
Receive major feature enhancements at special prices 

Pre-release evaluations
Get an insider’s look into pre-release editions of upcoming or new features and enhancements 

Special pricing on system software licenses
Receive special pricing for additional Sonosite Synchronicity software licenses 
Discount on Implementation Consultant services
Receive special price discounts on Sonosite custom Implementation Consultant services for new license installations 


Sonosite Implementation Consultants ensure a smooth deployment

Our team of dedicated Implementation Consultants will be with you every step of the way. By understanding your unique needs from the beginning, we support you to help ensure a smooth and successful implementation.

After you talk with one of our sale representatives to determine if the Sonosite Synchronicity solution is right for your facility, you'll be assigned a dedicated consultant to take you from project scope to go-live. Together, you'll plan a deployment that meets your organizations's needs.

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