SonoSite Titan

SonoSite Technical Support is here to support our customers, from turning on the system to repairing it. We provide quick solutions to technical issues for all SonoSite products.

Service & Support

Contact Support

SonoSite, Inc.
21919 30th Drive SE
Bothell, WA 98021
US/Canada:
877-657-8118
Worldwide:
425-951-1330

Service & Support / Warranties and Service


SONOSITE SERVICE PROGRAM ADVANTAGES:

  • Small size and weight of system allows for overnight shipping directly to SonoSite service center
  • Centralized technical support results in consistent service from professionals who have direct access to the right parts
  • Next-morning delivery (where available) of service loaners reduces your down-time if a product problem arises
  • Affordable cost compared to field-based service programs
  • Accidental droppage, mishandling and theft protection (US only) coverage available

MICROMAXX STANDARD FIVE-YEAR WARRANTY

MicroMaxx's Standard Five-Year Warranty includes coverage for damage to the system and most transducers. For complete terms and conditions of this warranty contact your sales person.

STANDARD WARRANTY

A standard one-year warranty is included with all the SonoSite systems and transducers. The Standard Warranty covers damage due to normal use, excluding being dropped or mishandled. SonoSite provides service loaners and repairs equipment at the SonoSite service facility.

TOTAL COVERAGE PROTECTION

Standard Warranty Upgrade coverage includes damage due to accidental dropping, mishandling or theft (US only, does not cover deliberate mishandling.) Loaner system available for next day delivery where available.

EXTENDED WARRANTIES

(Protection for the 12 months following the Standard Warranty Upgrade period)

  • Total Coverage Extended Warranty -- SonoSite's premium protection program provides "zero cost of ownership." The program covers damage due to normal use, including dropping, mishandling and theft (US only, does not cover deliberate mishandling.) Provides customer loaner system with next morning delivery service where available.
  • Standard Protection Warranty -- Covers damage due to normal use, excluding dropping or mishandling. Provides customer loaner system with next morning delivery service where available.

PRODUCT WARRANTY SHEETS

Downloadable warranty PDF's are available in the Support Documents section: