SonoSite
- About Sonosite
- Product Line
- M-Turbo™
M-Turbo™
Ideal for broader applications, this versatile powerhouse with brilliant image quality can help you perform anything from abdominal to vascular, to cardiac exams with speed and accuracy.
- S Series™
S Series™
For situations where you need a streamlined device with fewer buttons, bells and whistles, amazingly clear image quality and a fast, easy way to transport patient data.
- M-OB/GYN Office™
M-OB/GYN Office
More specialized ultrasound = more focused medicine. We engineered the M-OB/GYN office ultrasound tool to be just what you need in a point-of-care system.
- MicroMaxx®
MicroMaxx®
A laptop-sized, durable unit representing the technology crossover point between hand-carried ultrasound and larger, high-performance, cart-based systems.
- More Products
More Products
SonoSite software and previous generations.
- Trade In, Trade Up
Trade In, Trade Up
Is it time you uptrade your ultrasound system? Trade In, Trade Up to the M-Turbo™ system or S Series™ ultrasound tools.
- M-Turbo™
- Resources
- globe
SonoSite Technical Support is here to support our customers, from turning on the system to repairing it. We provide quick solutions to technical issues for all SonoSite products.
Service & Support
Service & Support / iLook FAQ
FREQUENTLY ASKED QUESTIONS
See below for a list of the most frequently asked questions for iLook. More documentation can be found in the left column.
- What should I do if SiteLink does not connect? ↓
- My battery doesn't hold a charge, is the SonoSite iLook system functioning correctly? ↓
- Is it possible to control a B&W printer from the iLook system? ↓
- Why does the SonoSite iLook system battery appear to discharge so quickly? ↓
What should I do if SiteLink does not connect?
If a connection is not established, verify the following: The SonoSite ultrasound system is turned on and that the ARM version of the system software is 02.XX.XXX.XXX or later. The SonoSite ultrasound system is properly installed in the SiteStand. The SiteStand has AC power.The SiteStand is properly connected to the PC. To connect the host PC and the docking station: Connect the null-modem serial cable between the RS-232 serial port (DB-9) on the host PC and the RS-232C communication port (DB-9) on the SiteStand. Turn on the SonoSite ultrasound system and wait for it to start imaging. Once imaging is active, the SonoSite ultrasound system is ready to receive commands from SiteLink. Use SiteLink to configure the serial port: Using SiteLink, choose Configure > Serial Port to display the Serial Port Configuration dialog box. Select the proper settings for Port. Select the proper setting for Baud Rate. For specific information, see the SiteLink Image Manager User Guide PDF file for the PC. Press OK to save your settings and close. Or press Cancel to close without saving any changes. Note: These parameters will be saved the next time you start SiteLink. If you have a Palm or any other handheld device, a PC, and HotSync: On the toolbar of your PC, open HotSync for the Palm or another handheld device. To turn off HotSync, right-click on HotSync and then choose Exit. Now verify that SiteLink is connected.
My battery doesn't hold a charge, is the SonoSite iLook system functioning correctly?
To isolate a charging or a battery problem: Charge the battery overnight to guarantee a full charge. If it does not charge, the power supply (charger) is most likely at fault. If the battery discharges very quickly, the battery may be deteriorating and may need to be replaced.
Is it possible to control a B&W printer from the iLook system?
Unfortunately there is no print control from the iLook system to a B&W printer. It is still possible to print using the Composite video out from either an iLook stand or an iLook table dock. The print button on the front of the printer is used for the print control.
Why does the SonoSite iLook system battery appear to discharge so quickly?
The iLook system is intended to be used for only a limited time with the battery only. The system battery is expected to last for no more than 20 minutes of continuous use.